Implications of Poor Collaboration within Organisations is Weak

by George Ambler on July 12, 2005

Research by the Hay Insight, Hay Group’s survey research division found that Companies Risk Greater Employee Turnover and Lower Productivity Without Improved Teamwork.

“Hay Insight employee opinion research confirms that most organizations today are struggling to establish effective collaboration/teamwork and communication across departments. The current research is based on findings from our database of approximately 1.2 million employees in more than 400 organizations worldwide.”

More specifically, the findings suggest that:

  • 54% of employees feel that their company has an atmosphere that encourages cooperation and the sharing of ideas and resources across the organization.
  • 49% of employees stated that their company had a generally cooperative atmosphere (i.e., various parts of the company working well together).
  • 48% of employees rated the teamwork that exists between departments as either “good” or “very good.”
  • 33% of employees responded favorably when asked about the level of communication between departments within their organization.

Mark Royal, a senior consultant with Hay Insight, summarises the findings stating that:

“A lack of cross-functional teamwork creates lower levels of productivity and growth and makes it much more difficult for organizations to operate efficiently or achieve their strategic objectives….. What’s more, by making it more difficult for individuals to carry out their responsibilities, employees are frustrated in their current positions and job turnover is much higher.”

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