The February 2007 issue of the Leading Effectively e-Newsletter, from CCL, discusses leadership and communication. I believe the communication is a leaders most powerful tool, a good example of the power of communication is Martin Luther King Jr. who put an extraordinary amount of time and energy into communication with significant results. An article in the newsletter makes the following observations on the importance of communication to leaders:
Effective leaders master the art and craft of language. They speak clearly and present logical and compelling arguments. They make wise use of communication tools and practices. But skilled leaders also know that communication goes beyond words. “Your actions and attitude send powerful messages,” says CCL’s Gene Klann…… “The way a leader communicates reveals much about his or her character,” Klann says. “Communication can disclose the leader’s authenticity, sincerity, genuineness and virtually every other aspect of a leader’s character. When a leader is all talk and no substance, people see right through the official message.” What does a leader’s communication style say about his or her character? Effective, respected leaders:
- Often give encouragement and reassurance.
- Handle resistant audiences well.
- Understand the symbolic value of personal visibility.
- Ensure that nonverbal and verbal messages are aligned.
- Listen to individuals from all levels of the organization.
- Encourage direct and open discussion.
- Initiate difficult, but needed, conversations.
- Are clear about expectations.
- Disseminate information quickly and clearly.
- Ask good questions.
- Solicit information and opinions from others.
- Involve others before developing a plan of action.
How much attention are you giving your communication?
Technorati Tags: Communication, Leadership, Listening, Character
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{ 5 comments… read them below or add one }
I totally agree with the statement “Your actions and attitude send powerful messages.” Many leaders throughout history and in everyday life don’t have optimum speaking skills, but through their actions communicate volumes. A positive attitude is also contagious and communicate self-confidence.
That’s so true. Since the way we communicate counts as a factor in first impression, it would be great if leaders show their best.
I agree. The fact that communication is our way of understanding other human beings, it’s a huge factor for leaders in showing and teaching people their knowledge in leadership.
Absolutely! I agree. But the reason why communication’s important for leaders is so that they connect with people enough for that person to be inpired to ‘follow.’
I found this test you can take to see exactly that! ‘How connected you are as a leader’!!! Here it is: http://www.theidfactor.com/connectedleader.php