Culture Drives Success

by George Ambler on Friday, February 24, 2006

Fast Company Now has a short but intersting article on the importance of culture in driving organisational success.

“I came to see in my time at IBM that ‘culture’ isn’t just one aspect of the game – it is the game.” – Lou Gerstner, Former IBM CEO, credited with its turnaround

The article suggests the following steps as a simple approach to identifying and changing a teams culture. Consider the team/group/organization you’re leading:

  1. Look at your vision/mission statement and jot down the behaviors that everyone supposedly follows.
  2. On a second list jot down the behaviors that everyone actually follows.
  3. Pick the one discrepancy that annoys you the most.
  4. Make it a top priority to change it.
  5. Have a conversation with colleagues on why each of you think the discrepancy exists.
  6. Agree on some structures to put in place to ensure that change happens (communication, processes, rewards etc).

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